Patient Conditions


HIPAA Compliant Access from OhioHealth

We will be happy to provide you with a patient condition once you provide us with the patient's first and last name. Federal regulations contained in the Health Insurance Portability and Accountability Act (HIPAA) restrict the amount of information that can be released about a patient to a single, one-word condition and the patient's general location in the hospital. The conditions are:

  • Undetermined: The patient is awaiting physician assessment.
  • Fair: Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
  • Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
  • Death: In most cases, we can confirm the death and time of death of a patient after his or her next of kin has been notified.


Patient Condition Access - Daytime

For patient condition information at the following hospitals during normal business hours, media should call:

  • OhioHealth Riverside Methodist Hospital: (614) 544.4259
  • OhioHealth Grant Medical Center: (614) 544.4259
  • OhioHealth Doctors Hospital: (614) 544.4259
  • OhioHealth Grady Memorial Hospital: (740) 615.1000
  • OhioHealth Dublin Methodist Hospital: (614) 544.4259
  • OhioHealth Marion General Hospital: (740) 383.8400
  • OhioHealth Mansfield Hosptial: (419) 544.2517
  • OhioHealth Shelby Hospital: (419) 544.2517
  • OhioHealth Hardin Memorial Hospital: (419) 675.8137
  • OhioHealth O'Bleness Hospital: (740) 592.9290
  • OhioHealth Berger Hospital: (740) 420.8391 or (740) 207.5253


Patient Condition Access - After Hours

After normal business hours, please call:

  • Riverside Methodist Hospital Media-ONLY may call Security: (614) 566-4400
  • Grant Medical Center (Ask for Nursing Supervisor): (614) 566-9000
  • Doctors Hospital (Ask for Nursing Supervisor): (614) 544-1000
  • Grady Memorial Hospital (Ask for Nurse Administrator): (740) 615-1000
  • Dublin Methodist Hospital (Ask for Nursing Supervisor): (614) 544-8000
  • Marion General Hospital (Ask for Nursing Administrator): (740) 383-8400
  • OhioHealth Mansfield Hospital (Ask for Nursing Administrator): (419) 520.3770
  • OhioHealth Shelby Hospital (Ask for Nursing Administrator): (419) 342.1980
  • OhioHealth Hardin Memorial Hospital (Ask for Nursing Administrator): (614) 672.0761
  • OhioHealth O'Bleness Hospital (Ask for Operator): (740) 593.5551
  • OhioHealth Berger Hospital (Ask for Nursing Administrator): (740) 420.8700


Confidential Status - No Release of Information

In some cases, a patient may be designated "NRI," which means "No Release of Information." The NRI status may be requested by the patient, the patient's family, law enforcement agencies or hospital staff. Because our first duty is to protect the patient, we will not release any information about an NRI patient, not even a general condition. In fact, we cannot even confirm the patient is being treated at one of our facilities.

It is important to remember that our hospitals, like most others, are private entities and are not obligated to release any information about patients. We do so in a spirit of cooperation and under the assumption that there is a legitimate reason for the media and others to have access to this basic information. But when a patient says no, it means "no."