Patient Conditions


HIPAA Compliant Access from OhioHealth

We will be happy to provide you with a patient condition once you provide us with the patient's first and last name. Federal regulations contained in the Health Insurance Portability and Accountability Act (HIPAA) restrict the amount of information that can be released about a patient to a single, one-word condition and the patient's general location in the hospital. The conditions are:

  • Undetermined: The patient is awaiting physician assessment.
  • Fair: Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
  • Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
  • Death: In most cases, we can confirm the death and time of death of a patient after his or her next of kin has been notified.


Patient Condition Access - Daytime

For patient condition information at the following hospitals during normal business hours, media should call:

  • OhioHealth Riverside Methodist Hospital: (614) 544-4259
    • For non-media patient information, call (614) 566-5221
    • Grant Medical Center: (614) 544-4259
    • Doctors Hospital: (614) 544-4259
    • Grady Memorial Hospital: (740) 615-1000
    • Dublin Methodist Hospital: (614) 544-4259
    • Marion General Hospital: (740) 383-8400


Patient Condition Access - After Hours

After normal business hours, please call:

  • Riverside Methodist Hospital:
    • Media-ONLY may call Security: (614) 566-4400
    • For non-media patient information, call (614) 566-5000
    • Grant Medical Center (Nursing Supervisor): (614) 566-9000
    • Doctors Hospital (Nursing Supervisor): (614) 544-1000
    • Grady Memorial Hospital (Nurse Administrator): (740) 615-1000
    • Dublin Methodist Hospital (Nursing Supervisor): (614) 544-8000
    • Marion General Hospital: (740) 383-8400


Confidential Status - No Release of Information

In some cases, a patient may be designated "NRI," which means "No Release of Information." The NRI status may be requested by the patient, the patient's family, law enforcement agencies or hospital staff. Because our first duty is to protect the patient, we will not release any information about an NRI patient, not even a general condition. In fact, we cannot even confirm the patient is being treated at one of our facilities.

It is important to remember that our hospitals, like most others, are private entities and are not obligated to release any information about patients. We do so in a spirit of cooperation and under the assumption that there is a legitimate reason for the media and others to have access to this basic information. But when a patient says no, it means "no."