Columbus, OH,
13:00 PM

News Release: OhioHealth Emergency Care – New Albany Now Open

Building also includes OhioHealth Primary Care Physicians practice

OhioHealth opened a new freestanding emergency department (FSED) today, Wednesday, June 20 at 7 a.m. OhioHealth Emergency Care – New Albany is located at 5868 Hamilton Road.

The building also includes a primary care physician office on the second floor.

This site is the fifth of a network of six new freestanding emergency departments to open in central Ohio over the next year. Other open sites include Hilliard, Reynoldsburg, Powell and Obetz. A sixth central Ohio location is planned for Worthington. Outside of central Ohio, a similar FSED was opened last year in Ontario (near Mansfield).

“The way consumers, our patients, want to receive healthcare is changing,” said Mark Foran, MD, MPH, senior medical director of ambulatory care, OhioHealth. “They want to be able to access care right in their community, without necessarily traveling to a hospital. These new freestanding emergency departments will increase convenience and bring a broader spectrum of care to many communities throughout central Ohio. We are thrilled to open an OhioHealth Emergency Care location in New Albany. Additionally, the primary care component will allow for convenient continuity of care following an emergency visit, as well as provide easy access to primary care services.”

In addition to the previously mentioned locations, OhioHealth also has FSEDs at the OhioHealth Westerville Medical Campus, the OhioHealth Pickerington Medical Campus, and the OhioHealth Lewis Center Health Center. These facilities have been well-received in their communities and provide patients with quick access to quality care.


OhioHealth Emergency Care – New Albany will operate 24 hours a day, seven days a week and will be staffed by the same board-certified emergency medicine physicians who staff OhioHealth hospitals, as well as nurses with emergency medicine experience. This allows cross-functional teams to be more responsive and provide a more retail patient experience. The teams are able to collaborate with physicians and specialists throughout the OhioHealth system.

OhioHealth Emergency Care – New Albany is made up of eight private patient rooms and was designed with large windows to bring in ample natural light.

Capabilities include:

  • Resuscitation: One large oversized room with equipment to treat immediate life-threatening illnesses and injuries.
  • OhioHealth Stroke Network: The facility will be part of the OhioHealth Stroke Network, which uses advanced, virtual health technology to connect emergency teams with stroke specialists at the Comprehensive Stroke Center at OhioHealth Riverside Methodist Hospital and the Primary Stroke Center at OhioHealth Grant Medical Center.
  • Isolation: Patients needing to be evaluated for isolation will be placed in a room outfitted appropriately. An isolation room, commonly called negative pressure room, controls the air flow so no airborne particulates escape into clinical or public areas. Exhaust from an isolation room does not recirculate throughout the emergency department.
  • Decontamination: A dedicated room with a separate entrance for patients who have potentially or actually been exposed to, or contaminated with hazardous substances, can be decontaminated prior to entering the facility hallway or patient room.
  • Imaging: The facility includes a CT scanner, x-ray and ultrasound.

Primary Care available on-site

The second story of the building houses an OhioHealth Primary Care Physicians office.

“Primary care is very important to patients’ overall health,” said Foran. “We want to make sure that everyone visiting our emergency departments has easy access to a primary care physician for follow-up care, as well as general health and wellness needs throughout their lives. That’s why we are adding primary care offices to our FSEDs in communities that don’t currently have convenient access to OhioHealth primary care physicians, such as New Albany.”

In total, with the cost of the primary care offices and FSEDs combined, OhioHealth is making a $52 million investment to care for central Ohio communities.

Where to go when for care?

Patients in the community now have more choices when it comes to where to go for healthcare and it’s important to realize the services are not interchangeable. In addition to the new emergency and primary care services, OhioHealth Urgent Care – Gahanna/New Albany is also an option for care. With all of these services located within a mile of each other, how do patients choose which one to go to for care?

Emergency care facilities are not the same as urgent cares. Emergency care facilities provide emergency care, which is for severe or life-threatening conditions like severe bleeding, shortness of breath or chest pain. Even though these new emergency departments are not physically attached to a hospital, they are true emergency departments.

Urgent care is for non-life-threatening injuries or illnesses like minor burns, the flu or allergic reactions. They are a great option if your primary care office is closed or cannot see you immediately. Another option, in this case, is the OhioHealth Express Appointment Center, which has locations in both Hilliard and Upper Arlington and has the availability to see patients same-day, Monday through Saturday.

Primary care physicians provide continuity of health care and management of a patient’s overall health as they age.

“At OhioHealth, we are committed to making sure our patients are receiving the right care, at the right time, at the right place,” said Foran. “We are working to get the word out about where to go under various circumstances so patients know how to properly utilize these services.”